Case Study

Industry: Software Development
Solution: Global Outsourcing Advisory

At A Glance

A large IT Services company needed to quickly scale its software development capability for a large custom software development project.  Using a mix of nearshore and offshore sources, the client had recently pivoted from waterfall to agile methods.

The Result

Using a pre-evaluated list of the top 30 vendors our team successfully led the client to final vendor selection in under six weeks.

Global IT network illustration for a case study on software development outsourcing

The Challenge

A large IT Services company needed to quickly scale its software development capability for a multi-million dollar, fixed-price custom software development project.  Using a mix of nearshore and offshore sources, the client pivoted mid-project from waterfall to agile methods. Nearshore agile development capability within two time zones was a requirement. While the development effort urgently needed to scale, the client did not have time to conduct a thorough vendor selection process.

The Solution

Brookey & Company’s global outsourcing advisory services provide end-to-end management for nearshore vendor selection. After collaborating with the client team to finalize the sourcing strategy and identify core technical attributes, our team managed the vendor solicitation process through candidate selection. 

The Results

Using a pre-evaluated list of the top 30 vendors meeting our clients’ unique criteria, our team provided:  

  • Request for Information (RFI) with six evaluation factors and over 30 sub-factors to examine technical, agile/scrum operations, business, financial and data security

  • Draft Statement of Work outlining performance requirements suitable for use by the client’s procurement team for awarding contracts

  • Brookey & Company’s Global Outsource vendor evaluation template customized to facilitate factor weighting and automatically generating vendor scoring and ranking

Using Brookey & Company’s proven Global Outsourcing methodology, our team successfully led the client to final vendor selection for a one-month (two, two-week sprints) trial period.  Depending on vendor performance, the client could offer extended contracts (six months and one year).  With additional nearshore scrum teams, the client experienced an increase in software development throughput and velocity on the project.