Case Study

Industry: Software Development
Solution: Global Outsourcing Advisory

The Challenge

A Fortune 500 IT services company was the prime contractor on a $40M custom software development program for one of California’s largest counties, serving over 3 million residents. Midway through the engagement, the delivery approach shifted from waterfall to agile. The program required additional nearshore scrum teams within two time zones to maintain sprint cadence and integrate with onshore teams. The client needed a rapid, structured vendor selection process but lacked internal bandwidth to execute it without delaying critical delivery milestones.

Key Objectives

  • Rapidly scale software development capacity without disrupting ongoing work.

  • Source and onboard nearshore agile teams capable of meeting security and compliance requirements for a public sector client.

  • Ensure vendor delivery schedules aligned with the county’s regulatory go-live date.

  • Standardize evaluation and selection to reduce risk and accelerate contracting.

The Results

Using a pre-evaluated list of the top 30 vendors meeting our clients’ unique criteria, our team provided:   Brookey & Company applied its Global Outsourcing Advisory methodology to manage the process from sourcing strategy to final vendor selection in under six weeks. Leveraging a pre-vetted list of the top 30 nearshore providers, our team:

  • Issued a Request for Information (RFI) with six evaluation factors and 30+ sub-factors covering technical capability, agile delivery maturity, financial stability, and data security compliance.

  • Developed a draft Statement of Work to accelerate procurement.

  • Applied a weighted scoring model that automated vendor ranking and ensured objective decision-making.

The selected vendors added two nearshore scrum teams for a one-month trial (two sprints), with options for six- and twelve-month extensions. The additional capacity improved sprint velocity and kept the program on track for its regulatory deadline.

Why This Matters

Public sector software development programs face strict compliance requirements, immovable deadlines, and high public visibility. By integrating agile scaling strategies with structured vendor evaluation, Brookey & Company enabled its client to meet delivery targets without compromising quality or security — setting a precedent for future large-scale government IT programs.

This case study has been anonymized to protect client confidentiality while illustrating the impact of structured vendor selection, agile transition support, and governance strategies on large-scale public sector software development programs.